Privacy Notice

PRIVACY NOTICE

Who Are We?

Bithell Asset Finance Solutions Ltd is a dedicated Commercial Finance Broker providing a personal individual service to our clients. As such, we will ask relevant questions to ensure we have the correct information to offer you what we consider to be the best finance for you and your particular needs.

This Consent & Privacy Notice sets out the process and obligations we follow in using your personal information including our obligations in respect of the way in which we process, store and protect your data.

What personal data do we need from you?

We hold only such personal data (name, address, email, account details, etc.) about you as we consider necessary to provide relevant advice. 

What do we use it for?

We use this information to administer applications to prospective lenders, maintain client databases and issue marketing material. All personal information is held securely in accordance with the EU’s General Data Protection Regulation and any subsequent regulation that follows on from it in the future.

How do we obtain your data?

We only obtain personal data about you from you, or from any lenders or other firms that you have agreed can pass this information on to us. Nor do we use social media to gather data, nor use your location data if you access our website from your smartphone.

How do we protect your data?

All personal data that we hold is held securely – electronic data is protected by passwords/encryption and is backed up regularly.

Your information will be retained for no longer than necessary to provide our services to you and as required by relevant legislation.

Your personal data may also be passed on to our regulators, auditors and compliance as is necessary. It will not be transferred outwith the United Kingdom/European Union to third party countries without your specific consent.

What are your rights?

You have the right at any time to request a copy of the personal information we hold about you. Should you wish to receive a copy of this, or would like to be removed from the marketing side of our our database, please contact us via any of the contact details shown.

You are also free to close your relationship with us at any time. However, we may retain archived copies of your information as required by law or for legitimate business purposes, including fraud prevention.

You also have a right of complaint to the Information Commissioner’s Office at www.ico.org.uk.

You can unsubscribe from receiving marketing e-mails from us by clicking the “unsubscribe” link at the bottom of any marketing e-mail that we send to you. Once you do this, you will no longer receive any marketing e-mails from us.

Cookies 

‘Cookies’ are small files saved to the user’s computer hard drive that track, save and store information about the user’s interactions and usage of websites. They allow a website, through its server, to provide the users with a tailored experience within the website.

Our website uses cookies to remember personal settings you have chosen at our website. In no other context do we use cookies to collect information that identifies you personally. Most of the cookies we set are automatically deleted by your computer when you leave our website, or shortly afterwards.

Our website uses anonymous session cookies (short-term cookies that disappear when you close your browser) to help you navigate the website and make the most of its features. If you log into our website as a registered user, your session cookie will also contain your user ID so that we can check which services you are allowed to access.

Our website uses tracking software to monitor its visitors, to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. That software will save a cookie to your computer’s hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information.

Should you wish to prevent the use and saving of cookies from our website onto your computer’s hard drive, you should take necessary steps within your web browser’s security settings to block all cookies from our website.

Contact Details

Bithell Asset finance Solutions Ltd

Address: 68 St Michael Street,Dumfries DG1 2QF.

T: 07731 849438 & 01387 259678

Email: [email protected] or [email protected]